Example Spontaneous application, CV and cover letter Switchboard operator, impactful receptionist!

CV - Switchboard operator, receptionist

Career goal : I am looking for a Switchboard Operator position to improve my skills in terms of customer reception, receiving incoming calls and I like contact with customers. I have a sense of discretion and organization, and I will be able to listen and be receptive to their requests.

• Professional experiences  (October 2019 to November 2020): Switchboard operator, Entreprise YR, Lille
  – I was responsible for answering incoming and outgoing calls by telephone;
  – I was responsible for answering general questions relating to general information about the company;
  – I was in charge of managing calls to salespeople and transferring calls to the appropriate people or departments;
  – I was responsible for returning sales calls and taking and writing down messages;
  – I helped and assisted sales assistants in handling customer requests regarding quotes and pricing.
• Professional experience  (January 2018 to September 2019): Switchboard operator, Entreprise UB, Paris
  – I received incoming and outgoing calls according to the standard system set up in the company;
  – I was responsible for answering customer questions and providing accurate and up-to-date information;
  – I forwarded incoming and outgoing calls;
  – I took care of taking messages from absent customers;
  – I took care of requests and assigned tickets.
• Education:
  – Bachelor’s degree in Business Administration, Université O, Paris, 2021-2024
  – University Diploma in Commercial Sciences Master 2 level, INSEMA, Paris, 2018-2020
  – University Diploma in Commercial Sciences Master 1 level, INSEMA, Paris, 2017-2018
  – Bachelor in Commercial Sciences Level 3, INSEMA, Paris,
  2016-2017
• Skills: Switchboard operator, HTML with H2, H3, H4 and bold

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Cover Letter – Receptionist Hostess Operator

Madame, Monsieur,

I would like to apply for the position of Switchboard Operator available within your company.

Holder of a {Master in Commercial Sciences} and experience in the training sector, I have all the qualifications and rigor required for a Switchboard Operator position.

I am looking for a position that would allow me to use my communication skills, providing excellent customer service and responding to their requests.

I have great interpersonal skills and a sense of listening. In addition, I master the main platforms implemented within the company. I am organized and able to work independently.

I would very much like to be able to meet you and present to you in more detail my motivations and my background.

I thank you in advance for your attention to my application and remain at your entire disposal for any further information.

Please accept, Madam, Sir, the expression of my distinguished greetings.

Signature