How to fix Sony Xperia Z broken screen touch no longer works

How to fix Sony Xperia Z broken screen touch no longer works

Repairing a broken screen and faulty touchscreen on Sony Xperia Z

Problem to solve:


Your Sony Xperia Z has suffered an impact which has damaged the screen and the touch screen no longer works.

Risks and precautions

Before you begin, turn off your phone and unplug it. Wear latex gloves to protect components from dust and moisture. Make sure you work on a flat, stable surface. Do not touch the battery and components if you do not have the necessary technical knowledge to avoid causing further damage.

Necessary materials and tools

  • A Sony Xperia Z replacement screen
  • A cell phone repair tool kit
  • A hair dryer
  • 3M adhesive for cell phone


Problem 1: Broken Screen

The first problem to solve is replacing the broken screen.

  1. Remove the rubber stoppers on the bottom of the phone.
  2. Use the screwdriver to remove the screws underneath each cap.
  3. Insert a thin flat tool into the opening between the back cover and the frame, then pull out.
  4. Disconnect the battery connector using the plastic spudger provided in the repair tool kit.
  5. Then remove the other connection cables and the motherboard.
  6. Remove the old damaged screen using the hair dryer to soften the glue and the plastic spatula to remove it.
  7. Glue the new screen into position using 3M adhesive, then reassemble the phone in reverse order.

Problem 2: Faulty touch

The second problem to deal with is the faulty touchscreen.

  1. Remove the back cover of the phone.
  2. Unplug and remove the old digitizer board using a screwdriver.
  3. Replace the digitizer board with a new part.
  4. Replace the connection cables and screws, then reassemble the phone.

If the problem can only be solved by an expert

If you do not feel comfortable with the steps described above, or if you do not have the necessary technical skills, it is recommended that you have the repair carried out by a professional. Find an authorized Sony Xperia Z repair center or a qualified technician to help you resolve your issue.

The 5 most relevant questions of the problems often encountered:

  • How to replace the screen of a Sony Xperia Z?
  • How to resolve a faulty touchscreen problem on a Sony Xperia Z?
  • What tools are needed to repair the broken screen and faulty touchscreen of a Sony Xperia Z?
  • What precautions should you take before repairing a Sony Xperia Z?
  • Is it easier to entrust the repair of my Sony Xperia Z to a professional?

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